Epoch Counseling Center

Confidentiality

Epoch Counseling Center takes great care in protecting client information and developing trust and open communication in order to provide a safe environment and promote growth and positive change.

Epoch Counseling Center follows all laws, regulations, and ethical standards in maintaining client confidentiality. All information disclosed to any Epoch staff member beginning from the first point of contact is strictly protected by two federal laws:

  • The Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), 42 U.S.C. § 1320d et seq., 45 C.F.R. Parts 160 & 164
  • The Confidentiality Law, 42 U.S.C. § 290dd-2, 42 C.F.R. Part 2

Under these laws, Epoch Counseling Center’s personnel may not say to a person outside of Epoch that a client attends the program, and may not disclose any information identifying a client as an alcohol or drug abuser, or disclose any other protected information except as permitted by federal law.

Generally, a written consent must be obtained before information can be disclosed about a client for payment purposes, treatment purposes or for health care operations. However, federal and State laws permit us to disclose information, without a client’s written permission, under the following conditions:

  1. Pursuant to an agreement with a Business Associate.
  2. To qualified personnel for the purpose of conducting scientific research, management audits, financial audits, or program evaluation.
  3. To report a crime committed on Epoch’s premises or against Epoch’s personnel.
  4. To medical personnel to the extent necessary to meet a bona fide medical emergency.
  5. Suspected child abuse, neglect, or suspected elderly abuse and/or neglect shall require our staff to report such incidents to the appropriate authorities.
  6. If authorized by court order (not a subpoena), as a part of an authorized investigation by appropriate and competent jurisdiction.
  7. Threats of suicide or homicide. The appropriate authorities will be notified and any identified third parties to avoid danger or loss of life.
  8. Before Epoch’s staff can use or disclose any information about a client’s health in a manner which is not described above, it must first obtain the client’s specific written consent allowing it to make the disclosure. Any such written consent may be revoked by the client in writing at any time. Please review the Informed Consent document in the Forms tab for additional information about confidentiality.